This is an opportunity for customers to benefit from solutions that are aimed at the lower segment of the market. Solutions that will potentially come in at low price points as companies compete for attention and market share. The services are limited with reduced Wi-Fi range, but they do provide rapid connectivity and radically improved experiences on mobile devices alongside improved reliability. Customers don’t lose connectivity when there’s a power failure as they can keep their routers connected, unlike mobile solutions that last as long as the available cell tower battery.
The speed and reliability factors are going to play a significant role in the market in 2024, igniting increased adoption of FTTH solutions across new areas of the South African market. The available speeds will likely sit at around 50Mb per second and the cost of connectivity will easily be covered by cash. This is transformative accessibility that will have a lasting social impact and will be further bolstered by the move towards prepaid fibre solutions.
These prepaid packages are affordable and accessible. People are at a point where they have to make tough choices about purchases, so prepaid options keep them connected within a cost bracket they can manage but without a significant compromise on quality and speed. It is very likely that this will remain as solid growth in 2024 for all these reasons plus the added benefits of connectivity while on holiday – prepaid can travel. This is the ideal investment for students, retirement villages and holidaymakers.
The smooth transition from limited connectivity options to a variety of options to suit different customers and budgets is opening doors for South Africa. On the social front, it allows for improved business opportunities, education, networking and collaboration, providing people with the connectivity they need to enrich their lives. On the business front, it puts service providers on a new frontier where competition may yet bring the prices down even further, but will definitely improve speeds and quality.
The shape of connectivity in 2024 will be defined by accessibility, affordability and ingenuity. Customers will want fibre but they also want more options at better costs while companies will continue to fight for growth within shrinking margins and tightening belts.
David Coleman is a data analytics and data science professional with more than 19 years’ experience of which 14 years’ senior management and executive level leadership experience in credit risk management, predictive analytics, data management, data science and product development. Experience covers roles in Banking, Financial Services, Retail, Online Gaming and Telecommunications sectors across Sub Saharan Africa and Middle East. Schooled in physics, applied mathematics, operations research and business management with a key interest in predictive analytics and data science.