By Charndré Emma Kippie
Mercia Jansen, Motul Area Manager for Southern, Eastern Africa and Indian Oceans, was drawn to studying chemistry because of all the subjects she considered, it seemed to offer the greatest potential for combining practical skills and working with others. Studying chemistry proved to be a fortuitous choice, as it has led to a rewarding career in STEM (Science, Technology, Engineering and Mathematics). While others may consider her a trailblazer in what is still sometimes seen as a male-dominated space, Jansen didn’t set out to change the oil and lubricant industry. Instead, she is happiest when she is judged on her performance and achievements.
Prior to joining Motul in her current role in May 2017, Mercia worked in the chemical raw material distribution business for various local and global companies, in the financial services sector and as an entrepreneur, running her own business. In all these roles, she deepened her knowledge of regional chemicals and logistics industries in the region – knowledge which she has continued to build on and use to great effect at Motul.
Her subsequent career has enabled Mercia to follow her passion – as a keen motorcyclist and self-confessed ‘petrolhead’, Mercia can be found in the saddle most weekends. Her work and her hobbies dovetail perfectly, and she’s equally committed to both.
The region I look after includes southern and eastern Africa and the Indian Ocean islands. It’s a part of the world that has seen more than its fair share or turmoil down the years, with currency issues, regulatory changes, counterfeit issues, and changes in management at distributors necessitating strategic pivots. Being adaptable has helped me overcome these challenges. Then there’s the fact that South Africa is a mature market with many competitors, so it’s not easy to penetrate and it takes constant innovation, imagination and commitment to build the resilience that’s needed to succeed.
With Motul having identified Africa, including South Africa, as a key focus of long-term growth strategy, there was a need to enhance the support we offer to our distributors in sub-Saharan Africa better, both now and into the future. Motul’s first step was setting up a branch office in 2016. Helping to incorporate a subsidiary, opening a Distribution Centre in Johannesburg with warehousing in all four main hubs and now an office in the Western Cape, are some of my greatest achievements, as these steps addressed past supply issues and accelerated regional expansion. Motul South Africa has also continued to grow despite the challenges of the pandemic, including expanding its local recruitment and creating new employment and upskilling opportunities.
The company’s response to the 2020 coronavirus crisis continues to sum up the spirit of Motul for me. Motul has lived its value of togetherness through internal initiatives and campaigns to support the staff and their well-being, as well as external initiatives to support our customers and partners worldwide. We’re proving that we can be Stronger Together, and #bettertogether – no matter what challenges we face. Motul also continues to innovate, with the launch of the new Motul 300V range and the Motul App being prime examples.
Continually adapting. I attended a webinar by Erik Kruger on mind shifts during this pandemic, and his insights into the importance of working on the best possible inputs you can make in the current situation really struck a chord with me.
I found his ideas about encoding the now, changing the way we do things to fit the situation, to be really powerful. As a company, we have been continuously reinventing and adapting to changing situations. We have stayed focused on the action steps we need to take towards growth and developing rather than merely surviving.
It’s important to understand what challenges each employee, each customer and each partner is facing and working on solutions to make their world a better place. As a team, we celebrate the victories and support each other through the defeats. And we never forget to still have fun – even when fun has had to be redefined as well.
It’s been challenging for the team not to be able to travel and visit our customers in other countries or even provinces, or to go to events to spend time with our partners and share the Motul spirit. So it has become even more important to keep that spirit alive within the restrictions in different ways. We have worked on many initiatives to stay engaged with each other and our customers.
How resilient people are – especially in South Africa. We are survivors, and we come together when times are toughest. The way that communities rallied round to support each other in the aftermath of the recent unrest really showed South Africans at their best.
I’ve always enjoyed watching Motul-sponsored events – Motul athletes are like family, and we all take immense pride in their achievements. As a lifelong MotoGP fan, I was thrilled to attend MotoGP Le Mans when I’d just joined the company and then MotoGP Valencia in 2019. The experience was even more rewarding as a proud partner as well as a fan.
Closer to home, seeing Motul branding in the Maloti Mountains during the Motul Roof of Africa is always a special moment for me. Painting the mountains of Lesotho red in support of our dedicated Motul athletes gives me a real sense of pride. However, it’s almost impossible to single out events as to this day I feel huge pride every time I am at any Motul-sponsored event or see a Motul Athlete compete. They’ve become family, and I share in all the emotions of their successes and occasional setbacks.
It’s hard to imagine life with fewer restrictions. But the one thing I really miss is attending picnic concerts with friends in beautiful green parks.
*Check out the latest edition of the Public Sector Leaders publication here.
For enquiries, regarding being profiled or showcased in the next edition of the Public Sector Leaders publication, please contact National Project Manager, Emlyn Dunn:
Telephone: 086 000 9590 | Mobile: 072 126 3962 | e-Mail: emlyn.dunn@topco.co.za